One of My Connectors Isn’t Updating. What Do I Do?

Written By Commerce Canal

If one of your data sources isn't updating, check your "Connections" in the "Accounts Management" located as an option within the blue user profile icon on the top right. If a connection is active, you will see a green checkmark.

If an initial import is currently in progress, your data will be completely imported within 24-72 hours. 

If an import is not in progress and your data is still not updating, please reach out to us at support@purvey.ai

Commerce Canal
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